Hugo's Family

Hugo's Family Hotel

Address

T21A Đường Triệu Việt Vương, Phường 4, Thành phố Đà Lạt, Lâm Đồng, Da Lat, Vietnam

Description

Hugo's Family Hotel is a charming accommodation located in the picturesque city of Da Lat, Vietnam. Known for its stunning natural landscapes, Da Lat is often referred to as the "City of Eternal Spring" due to its temperate climate and beautiful flower gardens. Hugo's Family Hotel offers a cozy retreat for travelers looking to explore this enchanting region. With a commitment to providing exceptional service and comfortable lodging, this hotel has garnered a review score of 8.8, showcasing its popularity among guests.

Facilities

The hotel boasts an impressive array of facilities designed to enhance the guest experience:

• Free WiFi throughout the property
• Free parking available on-site (reservation required)
• Airport shuttle service
• 24-hour front desk service
• On-site restaurant and bar
• Room service
• BBQ facilities
• Outdoor terrace and sun terrace

Room Amenities

Hugo's Family Hotel offers well-appointed rooms equipped with:

• Private bathrooms with shower facilities
• Extra-long beds (greater than 2 meters)
• City, mountain, and lake views
• Seating areas for relaxation
• Socket near the bed for charging devices
• Drying rack for clothing

Activities

Guests can engage in a variety of activities during their stay:

• Live music performances (additional charge)
• Off-site tours or classes about local culture (additional charge)
• Bike tours (additional charge)
• Walking tours (additional charge)

Food & Drink

The hotel features a coffee house, kid-friendly buffet, snack bar, and a restaurant, providing a wide array of dining options for guests. Breakfast is also available to kickstart your day.

Internet & Parking

WiFi is available in the rooms at no extra charge, ensuring that guests can stay connected during their stay. Additionally, free private parking is provided, but a reservation is necessary.

Transport Services

The hotel offers public transport tickets for an additional charge and provides shuttle services to nearby attractions (additional charge).

Reception Services

Hugo's Family Hotel provides a range of reception services, including:

• Lockers for personal belongings
• Concierge service
• Luggage storage
• Tour desk for excursion planning
• Currency exchange
• Express check-in/check-out (additional charge)

Safety & Security

The hotel prioritizes guest safety with features such as:

• Fire extinguishers
• CCTV in common areas and outside the property
• Smoke alarms
• 24-hour security
• Safety deposit boxes

Policies

Hugo's Family Hotel has the following policies in place:

• Check-in: From 14:00 to 00:00. Guests must notify the property in advance about their arrival time.
• Check-out: From 10:00 to 12:00.
• Cancellation and Prepayment: Policies vary according to the accommodation type.
• Children and Beds: Children are not allowed; cots and extra beds are not available.
• Pets: Pets are not permitted on the property.
• Payment: Cash only; the hotel does not accept credit cards.

Frequently Asked Questions

What are the check-in and check-out times at Hugo's Family Hotel?

Check-in is from 14:00 to 00:00, and check-out is from 10:00 to 12:00.

Is breakfast included in the room rate?

Breakfast is available at the hotel, but it may not be included in all room rates. Please check your booking details for confirmation.

Are there any age restrictions for guests?

The minimum age for check-in is 18 years old.

Do I need to reserve parking in advance?

Yes, free private parking is available, but a reservation is required.

Can I bring my pet to the hotel?

No, pets are not allowed at Hugo's Family Hotel.

Conclusion

Hugo's Family Hotel offers a blend of comfort, convenience, and local charm, making it an excellent choice for travelers seeking a memorable stay in Da Lat, Vietnam. With its wide range of facilities, activities, and dedicated service, guests are sure to enjoy a delightful experience in this beautiful destination.